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Work Smart and Faster with Vuzix

Organizations rely on a globally dispersed workforce to meet customer expectations and complete tasks efficiently and error-free.

When used with Vuzix smart glasses, our streaming video application Vuzix Remote Assist increases productivity and customer satisfaction by instantly connecting workers in the field to remote support experts, eliminating the need for travel.

Benefits of Remote Assist

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Improve Global Access to Support

Connect your distributed workforce with the right expert, wherever they are.

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Make Training Teams Easy

Enable on-the-job training that can be delivered to a single or multiple sites.

Significantly Reduce Costs

Eliminate travel and commuting costs with remote video support.

Increase Uptime and Service Levels

Get equipment up and running faster with just-in-time guidance and instruction.

Remote Assist Use Cases

Manufacturing

Manufacturing’s reliance on manual workflows and processes often results in operational errors and inefficiencies. In addition, the industry faces a growing skills gap as many career veterans leave the workforce. When paired with Vuzix smart glasses, Vuzix Remote Assist allows for real-time video and audio collaboration and training that lets workers stay compliant as they learn by doing.

And they can quickly connect to experts remotely, eliminating the need for costly travel and providing speedy resolution to tough issues.

Manufacturing Solutions

Field Service

As technologies advance, technicians — many new to the workforce — are responsible for servicing products of increasing complexity. The Vuzix Remote Assist app, when used with our augmented reality (AR) smart glasses, reduces errors while improving safety and productivity by connecting field workers to remote assistance in real time, making it possible to resolve issues in minutes instead of days.

Field Service Solutions

Healthcare

The COVID-19 pandemic caused disruptions to availability and access to care, creating delays that negatively impacted patients’ health. With our remote assist smart glasses, you can instantly deliver hands-free, cost-effective healthcare virtually — anytime, anywhere. Quality of care improves as medical experts can spend more time interacting with patients and guiding other care practitioners.

Healthcare Solutions

Resources

Augmented Reality Revolutionizing Automotive

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Augmented Reality: The New Way to Reduce Your Carbon Footprint

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Leveraging AR Smart Glasses in Field Service

Leveraging AR Smart Glasses in Field Service

Learn about the importance of augmented and assisted reality and AI to field service organizations striving to maintain and grow their competitive advantage and examine the specific areas leading field service teams are realizing ROI.

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