
Work Smart and Faster with Vuzix
Organizations rely on a globally dispersed workforce to meet customer expectations and complete tasks efficiently and error-free.
When used with Vuzix smart glasses, our streaming video application Vuzix Remote Assist increases productivity and customer satisfaction by instantly connecting workers in the field to remote support experts, eliminating the need for travel.
Remote Assist Use Cases

Manufacturing
Manufacturing’s reliance on manual workflows and processes often results in operational errors and inefficiencies. In addition, the industry faces a growing skills gap as many career veterans leave the workforce. When paired with Vuzix smart glasses, Vuzix Remote Assist allows for real-time video and audio collaboration and training that lets workers stay compliant as they learn by doing.
And they can quickly connect to experts remotely, eliminating the need for costly travel and providing speedy resolution to tough issues.

Field Service
As technologies advance, technicians — many new to the workforce — are responsible for servicing products of increasing complexity. The Vuzix Remote Assist app, when used with our augmented reality (AR) smart glasses, reduces errors while improving safety and productivity by connecting field workers to remote assistance in real time, making it possible to resolve issues in minutes instead of days.

Healthcare
The COVID-19 pandemic caused disruptions to availability and access to care, creating delays that negatively impacted patients’ health. With our remote assist smart glasses, you can instantly deliver hands-free, cost-effective healthcare virtually — anytime, anywhere. Quality of care improves as medical experts can spend more time interacting with patients and guiding other care practitioners.
Resources
Leveraging AR Smart Glasses in Field Service
Learn about the importance of augmented and assisted reality and AI to field service organizations striving to maintain and grow their competitive advantage and examine the specific areas leading field service teams are realizing ROI.